Service Request Ticket - # 68251

Service Request Information

CONTACT Name Worthing, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2018 01:47 PM
Department Student Engagement Phone 88655
Location Email worthings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110212[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Professional P2210 22-inch WFP Monitor
Serial No. CN0U829K7287216SHA3M Location PDR
TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Jul 11, 2018 09:25 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 11, 2018 09:25 AM 
Delivered monitor 
20121026[Edit Inv] to Shelby. 
Updated inventory.
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Reggie Johnson Jul 10, 2018 08:13 AM 
****This is an outgoing email****
Hi Shelby,

I need some additional information regarding service 
request #68251

Description: **Available tomorrow (7/10) from 11am-2pm** 
Additional monitor set up

Hello,

this is a notification that I will be meeting at your office 
today at 11am to complete this service request.

Thanks,

Reggie
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Public
Reggie Johnson Jul 10, 2018 08:06 AM 
Task reassigned to Reggie Johnson.
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Emma Feldman Jul 09, 2018 01:48 PM 
Wants an additional monitor to be set up tomorrow
(7/10). She is now located in Student Engagement 210B.
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