Service Request Ticket - # 68253

Service Request Information

CONTACT Name Holbert, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 09, 2018 02:58 PM
Department VP Student Affairs Phone 89246
Location Email holberta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170907[Edit Inv] (opens in a new window) Bldg/Room WUC 108
Service Tag 4GC2RP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 4GC2RP2 Location Veteran's Resource Center Workstudy #1

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; Adobe CC 20** SERIALIZED DESKTOP order11043 SR;

Wired NIC 54:BF:64:5C:54:6F

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 31, 2018 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jul 31, 2018 01:22 PM 
done!
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Shina Oladiti Jul 31, 2018 01:22 PM 
Inventory is updated accordingly.
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Shina Oladiti Jul 31, 2018 01:18 PM 
Brought back
C: WOU#20110913[Edit Inv], WOU#20110831[Edit Inv],  WOU#20110848[Edit Inv] and
WOU#20110859[Edit Inv] and M: WOU#20111049[Edit Inv], WOU#20111060[Edit Inv],
WOU#20110977[Edit Inv], and WOU#20110966[Edit Inv]
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Yumin Chen Jul 31, 2018 11:08 AM 
*******Reply Email******

Now works best! I will be out of the office 
after 230


Thank You,
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Yumin Chen Jul 31, 2018 11:08 AM 
Task reassigned to Shina Oladiti.
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Yumin Chen Jul 31, 2018 10:44 AM 
W#
20170910[Edit Inv]
20170909[Edit Inv]
20170908[Edit Inv]
20170907[Edit Inv]
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Yumin Chen Jul 31, 2018 10:43 AM 
Task reassigned to Yumin Chen.
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Yumin Chen Jul 31, 2018 10:43 AM 
****This is an outgoing email****
Hi Andrew,

I need some additional information regarding 
service request #68253

Description: NEW EQUIP SETUP:  Dell OptiPlex 7050 
SFF Quanity 4 w/ monitors to WUC 108 ( 
10500&10584) 

The new computers has been setup and ready to 
deliver, what time is good for us to do it?

Thanks!
Yumin
UCS
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Public
Yumin Chen Jul 31, 2018 10:41 AM 
Ready to deliver!
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Yumin Chen Jul 26, 2018 09:25 AM 
Imaging on Small Tech Counter
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Tricia Flaherty Jul 24, 2018 04:00 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jul 24, 2018 04:00 PM 
These stations are replacing existing loaner/EXEMPT equipment in Veteran's Resource center:
Order10500
Station 1 Desktop W#20170907 Monitor W#20170911
Station 2 Desktop W#20170908 Monitor W#20170912
are for replacing W#20110913  WUC108 & 20110831 WUC108A  Veteran's Workstudy stations;
Order10584
Station 3 Desktop W#20170908 Monitor W#20170913 
Station 4 Desktop W#20170910 Monitor W#20170914 
are for replacing  W#20110848 & W#20110859 Veteran's Student LAB WUC108B
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Jacob McMurrin Jul 09, 2018 02:58 PM 
Station 1 Desktop W#20170907[Edit Inv] to Monitor W#20170911[Edit Inv] 
Station 2 Desktop W#20170908[Edit Inv] to Monitor W#20170912[Edit Inv]
Station 3 Desktop W#20170908[Edit Inv] to Monitor W#20170913[Edit Inv]
Station 4 Desktop W#20170910[Edit Inv] to Monitor W#20170914[Edit Inv] 
Total of 4 computers all together all placed on Inventory Counter in ITC 008. to be delivered 
to WUC 108
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