Service Request Ticket

Service Request Information

CONTACT	Name	Boggs, Ellie	Date	Jul 10, 2018 11:25 AM
	Department	President’s Office	Phone	89294
	Location		Email	boggse@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160357 (opens in a new window)	Bldg/Room	TODD 134
	Service Tag		Description	Xerox Phaser 3260DNI Wireless Mono Laser Printer
	Serial No.	K8A241124	Location	-Deborah
	Model	3260/DNI	Hostname	pc-council.wou.edu
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack IP:140.211.116.5	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:3A:DD:6B

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 10, 2018 02:31 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 10, 2018 02:31 PM	Done!	Add Attachment
Shina Oladiti	Jul 10, 2018 02:05 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	Jul 10, 2018 12:14 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Brighton Bohnenkamp	Jul 10, 2018 11:25 AM	needs help replacing toner in her printer	Add Attachment