Service Request Ticket

Service Request Information

CONTACT	Name	Dawson, Jim	Date	Jul 11, 2018 03:43 PM
	Department	Natural Science Division	Phone	89225
	Location		Email	dawsonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170917 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	F2W2RP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	F2W2RP2	Location	Extra desktop shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; TRANSFER from W#20090550 and loaner W#20121090- Camtasia Studio v8.5 WIN from VISA2015004714;
	Wired NIC	54:BF:64:60:12:69

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Sep 24, 2018 10:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Sep 24, 2018 10:44 AM	delivered	Add Attachment
Megan Thibeault	Sep 21, 2018 01:46 PM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Sep 21, 2018 01:46 PM	Task reassigned to Robbie Downin.	Add Attachment
Megan Thibeault	Sep 20, 2018 11:04 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Sep 20, 2018 11:04 AM	We need to deliver this!	Add Attachment
Shina Oladiti	Sep 18, 2018 01:58 PM	Imaging completed!	Add Attachment
Megan Thibeault	Sep 18, 2018 10:42 AM	Task reassigned to Shina Oladiti.	Add Attachment
Tricia Flaherty	Sep 17, 2018 04:05 PM	Task reassigned to Megan Eichler.	Add Attachment
Tricia Flaherty	Jul 12, 2018 09:08 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Jul 12, 2018 09:01 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Jacob McMurrin	Jul 11, 2018 03:43 PM	Dell optiplex desktop 7040 and Monitor, its for Jim Dawson however his location is still TBD because of the NS building model and his equpiment will be held until fall of 2018. W#20170917 - W#20170918 the equipment is located in ITC 008 Jim Dawson NTT(was NS002) or Cinda DeVoe NS Office Admin Have not gotten new location for delivery during NS remodel HOLD UNTIL FALL2018 NOTE TO TECH: replacing loaner/EXEMPT [NOT GFA] PC W#20121090 and monitor W#20090627 which can come back to UCS	Add Attachment