Service Request Ticket - # 68283

Service Request Ticket - # 68283

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Service Request Information

CONTACT	Name	Elam-Geuting, Kelsey	Date	Jul 11, 2018 04:16 PM
	Department	Student Engagement	Phone	88514
	Location		Email	elamgeutingk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20170902 (opens in a new window)	Bldg/Room	WEL 110
	Service Tag	3L3WQP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	3L3WQP2	Location	Future WOU Student Station Lobby
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:46:8D:64

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Sep 17, 2018 08:12 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Sep 17, 2018 08:12 AM	Setup done!	Add Attachment
Shina Oladiti	Sep 14, 2018 08:58 AM	Task reassigned to Shina Oladiti.	Add Attachment
Tricia Flaherty	Sep 10, 2018 01:45 PM	**This is an email** Hi Tricia, I'm so sorry for the late notice but we actually will not have access to the new office until tomorrow morning due to a late door install. Could the new CPU and printer be installed later this week? Kelsey Elam-Geuting	Add Attachment
Tricia Flaherty	Sep 06, 2018 02:50 PM	in WUC old Wolf Express across from Info Desk is all she could give me on location	Add Attachment
Tricia Flaherty	Sep 06, 2018 01:50 PM	Task reassigned to UCS Tech.	Add Attachment
Tricia Flaherty	Sep 06, 2018 01:49 PM	this monitor and desktop are on the table, I have asked her to provide an actual room number as all I have is "old Wolf Express", I will update the actually room # when I hear back from her. **This is an email** On 9/6/18 12:34 PM, Kelsey Elam-Geuting wrote: > Hi Tricia, > > We finally have a semi-confirmed date for SAB's move to their new office. It looks like after 12pm on Monday, Sept. 10th we will be able to start moving. > > I wanted to reach out and see how I can arraign for the new PC workstation and printer to be set up in the office and if we could get help moving the old workstations up to the new office. Would I coordinate this with you or someone else in UCS? > > Thanks! > Kelsey >	Add Attachment
Tricia Flaherty	Jul 12, 2018 10:41 AM	Task reassigned to Tricia Flaherty.	Add Attachment
Tricia Flaherty	Jul 12, 2018 10:41 AM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Jacob McMurrin	Jul 11, 2018 04:16 PM	Dell optiplex 7.0 desktop and Dell 24 monitor,W#20170902 - W#20170903, For Kelsey Elam- Geuting location WUC TBA Sept 2018, Items can be found in ITC 008. Kelsey Elam-Geuting for new Station in Student Activities Board Office (WUC TBA SEPT 2018) STORE and HOLD UNTIL FALL	Add Attachment