Service Request Ticket - # 68284

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 11, 2018 04:39 PM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20171231[Edit Inv] (opens in a new window) Bldg/Room ITC 306
Service Tag CBDTJ92 Description Dell 24 Ultra HD 4K Monitor #P2415Q
Serial No. CBDTJ92 Location Ted Beers office
TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Jul 12, 2018 02:26 PM 
Status changed from (3) Order in Process to (5) Completed
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Robbie Downin Jul 12, 2018 02:26 PM 
W#20171232[Edit Inv] dropped off in Jie Liu's office room 301A, 
and W#20171231[Edit Inv] dropped off in Ted Beers's office room 
306. Tracy wasn't sure if Ted Beers was the proper 
recipient, so if he's not then she'll contact us to properly 
reflect the location in inventory.
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Robbie Downin Jul 12, 2018 02:02 PM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Jul 12, 2018 01:49 PM 
Task reassigned to Robbie Downin.
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Megan Thibeault Jul 12, 2018 01:49 PM 
Can you deliver this and find out the location so
we can update it in inventory.
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Shina Oladiti Jul 12, 2018 11:32 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jul 12, 2018 11:31 AM 
How about 1pm today?
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Shina Oladiti Jul 12, 2018 08:02 AM 
****This is an outgoing email****
Hi Tracy,

I need some additional information regarding
service request #68284

Description: NEW EQUIP SETUP: Deliver Dell 24
Ultra HD 4K Monitor #P2415Q to Tracy Boyson in
ITC310 (order #10627)

I am checking to know when you want us to come in
for the delivery and setup of the monitors.

Please, get back to us with time and date that is
most convenient for you to have us come in.

Regards,
Adeshina
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Tricia Flaherty Jul 11, 2018 05:36 PM 
The actual final end user or location was not specified by 
Tracy in the order so if she has you set them up with a 
specific station and location other then ITC310 please 
update inventory.
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Tricia Flaherty Jul 11, 2018 05:34 PM 
Task reassigned to UCS Tech.
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Jacob McMurrin Jul 11, 2018 04:39 PM 
Dell 24 Monitor W# 20171231[Edit Inv] and W#20171232[Edit Inv] . It is for 
Tracy Boyson who is located in ITC310. The equipment is 
located in ITC 008
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