Service Request Ticket

Service Request Information

CONTACT	Name	Gunther, Lindsay	Date	Jul 11, 2018 04:54 PM
	Department	Health & Exercise Science	Phone	88908
	Location		Email	guntherl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171001 (opens in a new window)	Bldg/Room	RWEC 262
	Service Tag		Description	Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
	Serial No.	C02WT1CCJ1G9	Location	Student worker
	CPU	Intel Core i5(3.0GHz quad -core)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;
	Wired NIC	78:7B:8A:DA:55:27
	Bluetooth NIC	14:20:5E:05:18:5B

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jul 12, 2018 03:16 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Peter Puettmann	Jul 12, 2018 03:16 PM	delivered. the new hire doesnt come till september so she will be calling back then regarding admin rights and other set up	Add Attachment
Kyle Arthenayake	Jul 12, 2018 02:14 PM	Task reassigned to Peter Puettmann.	Add Attachment
Kyle Arthenayake	Jul 12, 2018 02:12 PM	Status changed from (5) Completed to (2) Scheduled	Add Attachment
Kyle Arthenayake	Jul 12, 2018 02:11 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Kyle Arthenayake	Jul 12, 2018 02:11 PM	3pm	Add Attachment
Kyle Arthenayake	Jul 12, 2018 11:50 AM	Task reassigned to Kyle Arthenayake.	Add Attachment
Jacob McMurrin	Jul 11, 2018 04:54 PM	Apple imac 21.5inch, W#20171001, the product is for Lindsay Gunther located in REWC 239. The equipment is located in ITC 008.	Add Attachment