Service Request Ticket - # 68310

Service Request Ticket - # 68310

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Service Request Information

CONTACT	Name	Tuma, Bruce	Date	Jul 16, 2018 10:14 AM
	Department	Facilities Services	Phone	89383
	Location		Email	tumab@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171251 (opens in a new window)	Bldg/Room	PP
	Service Tag	J176RP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	J176RP2	Location	Bruce Tuma, welder
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:F7:5E

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	soladiti13@wou.edu	88925

Tracking

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 18, 2018 04:52 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 18, 2018 03:49 PM	Might need to set up printer and other stuff once the jack is active.	Add Attachment
Shina Oladiti	Jul 18, 2018 03:48 PM	Setup done, Wall jack need to be activated. Called Tom to put in request to activate the jack.	Add Attachment
Megan Thibeault	Jul 18, 2018 12:56 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Megan Thibeault	Jul 18, 2018 12:56 PM	after lunch sometime	Add Attachment
Brighton Bohnenkamp	Jul 18, 2018 09:57 AM	Task reassigned to UCS Tech.	Add Attachment
Brighton Bohnenkamp	Jul 18, 2018 09:57 AM	available anytime, if questions call front desk at 88239	Add Attachment
Shina Oladiti	Jul 18, 2018 07:56 AM	Sent email for availability.	Add Attachment
Megan Thibeault	Jul 18, 2018 07:29 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Peter Puettmann	Jul 17, 2018 02:53 PM	left vm	Add Attachment
Peter Puettmann	Jul 16, 2018 03:36 PM	ready for delivery. waiting contact	Add Attachment
Megan Thibeault	Jul 16, 2018 10:45 AM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Jul 16, 2018 10:37 AM	Pete is imaging this now	Add Attachment
Jacob McMurrin	Jul 16, 2018 10:14 AM	Dell P2418HZ 8 inch monitor w/ webcam and speakers, it is for Bruce Tuma located in Facilites Services PP. W#20171261. The equpiment is located in ITC 008 NEW EQUIP SETUP for W#20171251 and W#20171261 ABOVE CONTACT: Bruce Tuma, Facilities Services PP for new Station setup, Michael Smith as secondary contact	Add Attachment