Service Request Ticket - # 68321

Service Request Information

CONTACT Name Landon-Hays, Melanie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 16, 2018 03:37 PM
Department College of Education Phone 89223
Location Email haysm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171239[Edit Inv] (opens in a new window) Bldg/Room RWEC 123
Service Tag Description Xerox Phaser 6022/NI Color LED Printer
Serial No. SP5A074515 Location Melanie Landon-Hays

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4F:32:E6


Wireless NIC 98:22:EF:26:83:0C

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jul 19, 2018 11:19 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Erika Enriquez Jul 19, 2018 11:19 AM 
Delivered.. NICEST LADY EVER
 Add Attachment
Erika Enriquez Jul 18, 2018 10:51 AM 
****This is an outgoing email****
Hi Melanie,

I need some additional information regarding service request 
#68321

Description: NEW EQUIP SETUP: Deliver Xerox Phaser 
6022/NI Color LED Printer to RWEC 123 ORDER#10647

We were just wondering when you would be available to set 
this up for you, I will be in RWEC most of today. 

Thank you,
Erika
 Add Attachment
Public
Erika Enriquez Jul 18, 2018 09:29 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Erika Enriquez Jul 17, 2018 12:59 PM 
Task reassigned to UCS Tech.
 Add Attachment
Erika Enriquez Jul 17, 2018 08:25 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Jacob McMurrin Jul 16, 2018 03:37 PM 
Xerox Phaser 6022/ Color LED Printer, for Melanie 
Landon-Hays in RWEC 123. W#20171239[Edit Inv] , the 
equipment is located in ITC 008 

Note: Keep in box andMelanie Landon-Hays for use with 
W#20141271[Edit Inv] MAC laptop
Add Attachment