Service Request Ticket

Service Request Information

CONTACT	Name	Ryan, Cindy	Date	Jul 16, 2018 03:47 PM
	Department	Education & Leadership	Phone	88605
	Location		Email	ryanc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20171240 (opens in a new window)	Bldg/Room	RWEC 124
	Service Tag		Description	Xerox Phaser 6022/NI Color LED Printer
	Serial No.	SP5A074511	Location	Cindy Ryan, MIA 7/25
	Model	6022/NI	Hostname
	Notes	200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER	Ink/Toner Refill	Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756
	Wired NIC	9C:93:4E:4F:30:C6
	Wireless NIC	98:22:EF:26:7A:61

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jul 24, 2018 12:05 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jul 24, 2018 12:05 PM	Just delivered it, its sitting in her office. The office people said that Cindy Ryan wouldn't be back for a while but its there!	Add Attachment
Gino Salazar	Jul 23, 2018 02:12 PM	Called no answer	Add Attachment
Gino Salazar	Jul 23, 2018 09:52 AM	Task reassigned to Giovanni Salazar.	Add Attachment
Erika Enriquez	Jul 17, 2018 12:59 PM	Task reassigned to UCS Tech.	Add Attachment
Erika Enriquez	Jul 17, 2018 08:25 AM	Task reassigned to Erika Enriquez.	Add Attachment
Jacob McMurrin	Jul 16, 2018 03:47 PM	Xerox Phaser 6022/ Color LED Printer for Cindy Ryan located in RWEC 124, W#20171240 located in ITC 008. NOTE: Keep in box and Cindy ryan for use with W#20130558 MAC laptop	Add Attachment