Service Request Ticket - # 68335

Service Request Information

CONTACT Name Flaherty, Tricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2018 12:43 PM
Department University Computing Solutions Phone 88904
Location Email flahert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171321[Edit Inv] (opens in a new window) Bldg/Room HL 106
Service Tag Description Xerox Versalink C600/DNM Color Printer XPPS
Serial No. 9RA682506 Location 24 Hour Lab ( replaces W#20120892)

Model C600/DNM Hostname lab-24hourroom/lab-24hourroomcolor
Notes XPPS PROGRAM for supplies and repair large office printer(10-20 users) -Print Res1200 x2400 dpi -Max Print Size: 8.5x14in -Print Speed: 55 ppm -First Print Out Time: 8 Seconds -Automatic Duplexing; -5in Color Touchscreen; -Front-Side USB -150-Sheet Bypass & 550-Sheet Input Trays -Monthly Duty Cycle: 120,000 Pages -USB 3.0 & Ethernet; STUDENT TECH(XPPS); IP ADDRESS:140.211.112.13 RMA'd: old SN: 9RA681023 8/2019 Ink/Toner Refill Standard Capacity Toner Cartridges: Black: 6,000 pages6 106R03899 Cyan: 6,000 pages6 106R03896 Magenta: 6,000 pages6 106R03897 Yellow: 6,000 pages6 106R03898 High Capacity Toner Cartridges: Black: 12,200 pages6 106R03903 Cyan: 10,100 pages6 106R03900 Magenta: 10,100 pages6 106R03901 Yellow: 10,100 pages6 106R03902; Extra High Capacity Toner Cartridges: Black: 16,900 pages6 106R03919 Cyan: 16,800 pages6 106R03916 Magenta: 16,800 pages6 106R03917 Yellow: 16,800 pages6 106R03918 Cyan Drum Cartridge: 40,000 pages7 108R01485 Magenta Drum Cartridge: 40,000 pages7 108R01486 Yellow Drum Cartridge: 40,000 pages7 108R01487 Black Drum Cartridge: 40,000 pages7 108R01488 Waste Cartridge: 30,000 pages7 108R01416

Wired NIC 9C:93:4E:8A:5C:02

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 30, 2018 11:27 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 30, 2018 11:27 AM 
All are updated in inventory besides 105/107. Will
chat with Pepper about that when she gets back.
One of them were broken and no in DV, not sure
where she has it now.
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Megan Thibeault Jul 27, 2018 11:24 AM 
All setup, just need to update inventory of all
the old printers
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Megan Thibeault Jul 26, 2018 10:20 AM 
24 hr lab
rescomp
finaid hallway 
ITC 311 

All being swapped out before lunch
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Megan Thibeault Jul 18, 2018 07:27 AM 
Task reassigned to Megan Eichler.
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Megan Thibeault Jul 18, 2018 07:27 AM 
We will be starting on this next week, possibly
Friday.
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Jacob McMurrin Jul 17, 2018 12:43 PM 
11 color Xerox VersaLink C600/DNM, For lab setup in MOD 
104, W#20171321-W#20171322[Edit Inv]. The equipment is located 
in MOD 104 as temp set up. 
Please note that W#20171321[Edit Inv] and W#20171322[Edit Inv] are 
different descriptions of C600 while W#20171323-
W#20171331[Edit Inv] are C400. I also tagged each printer with W# 
but was told not to set up or get the configuration page.
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