Service Request Ticket - # 68339

Service Request Information

CONTACT Name Clark, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 17, 2018 02:50 PM
Department Registrar’s Office Phone 88187
Location Email clarkaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160673[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B2S7RF2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. B2S7RF2 Location PDR

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; DegreeWorks(banner) for RegOffice; PL SQL Developer;

Wired NIC D4:81:D7:59:42:4A


Wireless NIC 34:F3:9A:D6:F3:53

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jul 18, 2018 12:20 PM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Jul 18, 2018 12:20 PM 
Computer says it’s protected
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Erika Enriquez Jul 18, 2018 09:03 AM 
Status changed from (1) Pending to (2) Scheduled
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Gino Salazar Jul 17, 2018 02:50 PM 
She is available to have her Sophos looked at 9am tomorrow.
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