Service Request Ticket

Service Request Information

CONTACT	Name	Roberts, Jessica	Date	Jul 18, 2018 09:33 AM
	Department	Advancement & Foundation	Phone	89385
	Location		Email	robertsjr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120294 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 7500/DT Tabloid Color Printer
	Serial No.	RXD137415	Location	PDR
	Model	7500/DT	Hostname	optics.wou.edu
	Notes	NOT STUDENT TECH PRINTER, Color Laser - 35 ppm Mono - 35 ppm Color - 1200 x 1200 dpi - Network, USB - Gigabit Ethernet - Mac, PC, duplexing(two-sided), capacity: 1100 sheets, Maximum duty cycle: up to 150,000 pages/month Tray 1 (Multipurpose tray): Custom sizes: 3.5 x 3.9 in. to 12.6 x 47.2 in. Tray 2: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. Tray 3: Custom sizes: 5.5 x 7.2 in. to 13 x 18 in. MAINT: Xerox Transfer Roller F/7500DT #2416609 from P0095361 OCT2014 SR54531	Ink/Toner Refill
	Wired NIC	00:00:AA:E4:D2:02

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Aug 07, 2018 08:39 AM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Shandelle Plasker	Aug 07, 2018 08:39 AM	they have their magenta.	Add Attachment
Shandelle Plasker	Aug 06, 2018 09:01 AM	This was delivered to the mail room. They have missed placed it and are looking for it.	Add Attachment
Megan Thibeault	Aug 02, 2018 07:41 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Megan Thibeault	Aug 02, 2018 07:41 AM	Hasn't showed up yet.	Add Attachment
Shandelle Plasker	Jul 18, 2018 09:33 AM	A High Capacity Xerox 7500 Magenta toner will be delivered to our office while I am gone. Please deliver it to Jessica Roberts when it arrives.	Add Attachment