Service Request Ticket - # 68353

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2018 11:25 AM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171006[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. D25WV0F2J1GN Location Loaner shelf (updated 10/10/23)

CPU 3.4GHz Quad-Core Intel Core i5


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552; TRANSFERRING from W#20120654 JULY2017: MATLAB individual perpetual pc license(#171383)He has access online to install himself,Acrobat DC PRO INSTEAD: Adobe Acrobat Pro 11 license P0089918, and Camtasia for MAC v2.10.2 VISA20140600 MAY2015 on SR#68254

Wired NIC 78:7B:8A:D6:37:CD


Wireless NIC 24:F6:77:10:91:76


Bluetooth NIC 24:F6:77:10:91:77

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 18, 2018 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jul 18, 2018 04:53 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jul 18, 2018 04:51 PM 
Done!
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Erika Enriquez Jul 18, 2018 02:02 PM 
Task reassigned to UCS Tech.
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Erika Enriquez Jul 18, 2018 12:39 PM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Jul 18, 2018 11:25 AM 
****This is an email****
I need to install a Latex editor (Tex Work). 
When trying to install it, I get an error 
message that this application cannot be 
installed since it was not purchased from the 
App Store.
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