Service Request Ticket - # 68364

Service Request Information

CONTACT Name Litchfield, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 18, 2018 02:58 PM
Department Facilities Services Phone 88903
Location Email litchfid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171285[Edit Inv] (opens in a new window) Bldg/Room PP 123
Service Tag Description Xerox VersaLink C7000/DN Color 11X17 Laser Printer
Serial No. 6UA327079 Location Planning Office, Donna Litchfield

Model C7000/DN Hostname pp-planning
Notes ideal for small to mid size workgroups of 5 to 15 users, Up to 35 pages per minute color and black-and-white, Up to 1200 x 2400 dpi, Print up to 11.7" x 17"(Tabloid), Auto Duplex: Standard, Paper Capacity: 620 sheets standard/2,180 max, Trays: Bypass tray- 100sheets & Tray 1- 520 sheets, Printer Memory: 2GB, Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Recommended Monthly Print Volume: Up to 10,000 pages, included: Standard toner cartridges – One of each color (Cyan, Magenta, Yellow): 3,300 pages; Black: 5,300 pages, Base Unit Dimensions: 23.23" W/26.41" D/ 25.08" H Weight: 119.71 lbs, One-year on-site warranty; ALSO ordered: addt'l 520 sheet tray 097S04910 ORDER IN FY18/19 UCS2018007814; IP ADDRESS:140.211.116.41 Ink/Toner Refill

Wired NIC 9C:93:4E:92:73:4A

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 19, 2018 01:20 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shandelle Plasker Jul 19, 2018 01:20 PM 
This has been delivered and setup.

Inventory has been updated.
 Add Attachment
Shandelle Plasker Jul 18, 2018 04:23 PM 
She wants to change the name of the printer. 
PP-Planning is what she wants to call it.

I called her and she wants to set this up 
tomorrow.
 Add Attachment
Shandelle Plasker Jul 18, 2018 04:16 PM 
****This is an email****
Hi Donna,

I have your new printer. I was wondering if I 
could set it up tomorrow? If I do I need to 
then set up your old one in Laura's area. Maybe 
make sure she is ready to?


Thank you,
Shandelle Pepper
 Add Attachment
Jacob McMurrin Jul 18, 2018 02:58 PM 
XeroxLink C7000/DN color Laser Printer for Donna 
LItchFeild located in Faclities PP123. W#20171285[Edit Inv]. Located 
in ITC 008. 
NOTE to TECH: replacing current color laser “bob.wou.edu” 
W#20161107[Edit Inv]
when the new printer is setup the older printer W#20161107[Edit Inv] 
will need to be 
moved and setup for Laura Tierney
Add Attachment