Service Request Ticket - # 68376

Service Request Information

CONTACT Name Davis, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2018 12:02 PM
Department VP Finance & Administration Phone 89260
Location Email davisld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20171038[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag GTRV0N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. GTRV0N2 Location 2 weeks pil

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:18:DD:37


Wireless NIC 68:EC:C5:7E:15:21

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jul 23, 2018 04:16 PM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Jul 23, 2018 04:16 PM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jul 23, 2018 04:14 PM 
Done!
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Shina Oladiti Jul 23, 2018 04:12 PM 
Setup and printers connected. Broguht back M:
WOU#20050329[Edit Inv]
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Megan Thibeault Jul 23, 2018 02:30 PM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Jul 23, 2018 02:30 PM 
Priority changed from (3) Priority to (2) High Priority.
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Shina Oladiti Jul 23, 2018 08:36 AM 
Task reassigned to UCS Tech.
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Emma Feldman Jul 20, 2018 04:12 PM 
****This is an email****
Hello Erika,

Thank you for letting me know. I will be in my
office on Monday from 8:30-10:00, and anytime
after 1:00. On Tuesday I will be available between
10:00 and noon, On Wednesday I will be available
between noon and 3:00, I am available all day
Thursday, and before noon on Friday. Do any of
these times work for UCS?

Thank you,
Lacey
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Erika Enriquez Jul 20, 2018 03:45 PM 
****This is an outgoing email****
Hi Lacey,

I need some additional information regarding
service request #68376

Description: NEW EQUIP SETUP:Dell Latitude 5480
W#20171038[Edit Inv], monitor W#20171040[Edit Inv] & dock W#20171042[Edit Inv]
for Lacey (order#10542)

We were just wondering when would be a good time
to deliver this to you. Please save any important
files.

Thank you,
Erika
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Public
Erika Enriquez Jul 20, 2018 11:45 AM 
Done
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Tricia Flaherty Jul 19, 2018 12:24 PM 
Make sure this laptop get Adobe Acrobat Pro DC as they 
had that on previous station
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Tricia Flaherty Jul 19, 2018 12:02 PM 
Lacey is getting Laptop W#20171038[Edit Inv] 
with monitor W#20171040[Edit Inv] and Dell dock W#20171042[Edit Inv]
This equipment is on top of the Inventory counter in ITC008
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