Service Request Ticket

Service Request Information

CONTACT	Name	Winegardner, Nathan	Date	Jul 19, 2018 12:04 PM
	Department	The Research Institute	Phone	89261
	Location		Email	winegardnern@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20171039 (opens in a new window)	Bldg/Room	TODD 222
	Service Tag	3XNY0N2	Description	Dell Latitude 5480, i7-7600U, 2.8GHz dual core
	Serial No.	3XNY0N2	Location	Nathan Winegardner - outbox (9/2/22)
	CPU	Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;
	Wired NIC	10:65:30:18:DD:02
	Wireless NIC	68:EC:C5:85:2B:68

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 23, 2018 03:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 23, 2018 03:06 PM	Setup completed. Connect printers and all necessary things.	Add Attachment
Shina Oladiti	Jul 23, 2018 08:33 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Shina Oladiti	Jul 23, 2018 08:33 AM	Sent email for availability.	Add Attachment
Shina Oladiti	Jul 23, 2018 08:32 AM	************** Update in AD **************	Add Attachment
Shina Oladiti	Jul 23, 2018 08:31 AM	Prepped and ready for delivery. It is back on the inventory counter.	Add Attachment
Shina Oladiti	Jul 20, 2018 08:30 AM	Imaging in progress.....	Add Attachment
Tricia Flaherty	Jul 19, 2018 12:24 PM	Make sure this laptop get Adobe Acrobat Pro DC as they had that on previous station	Add Attachment
Tricia Flaherty	Jul 19, 2018 12:04 PM	Nathan is getting Laptop W#20171039 with monitor W#20171041 and Dell dock W#20171043 This equipment is on top of the Inventory counter in ITC008	Add Attachment