Service Request Ticket - # 68382

Service Request Information

CONTACT Name Gournaris, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 19, 2018 02:31 PM
Department Deaf Studies and Professional Studies Phone 88322
Location Email gournark@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131002[Edit Inv] (opens in a new window) Bldg/Room RWEC 149
Service Tag Description Apple Macbook Air 13.3-inch #Z0P0
Serial No. C02MQ5M1F6T6 Location Kara Gournaris, MIA 7/26

CPU Intel Core i5(1.4GHz, dual core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155, Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2019009793 OCT2019;

Wireless NIC 48:D7:05:B6:BF:A3


Bluetooth NIC 48:D7:05:B6:BF:A4

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Emma Feldman Jul 31, 2018 04:08 PM 
She picked up laptop today but left behind bag
with charger. It is located at the front desk and
I emailed her about it.
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Reggie Johnson Jul 19, 2018 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Jul 19, 2018 03:58 PM 
Redundant service request created matching request 
66431. Closing Ticket
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Megan Thibeault Jul 19, 2018 03:33 PM 
Task reassigned to Reggie Johnson.
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Brighton Bohnenkamp Jul 19, 2018 02:31 PM 
needs sophos updated

placed in the inbox
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