Service Request Ticket - # 68394

Service Request Information

CONTACT Name Tierney, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2018 10:30 AM
Department Facilities Services Phone 88087
Location Email tierneyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131105[Edit Inv] (opens in a new window) Bldg/Room NONE
Service Tag Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 5DJBF12 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0094370, TRANSFERRED TO AMY W#20130386 SPSS Statistics Campus Edition Standard Authorized User V 22(site license)

Wired NIC EC:F4:BB:3C:08:AA


Wireless NIC 80:86:F2:6D:17:44


Bluetooth NIC 80:86:F2:6D:17:48

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jul 20, 2018 04:23 PM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Jul 20, 2018 04:23 PM 
Task reassigned to Erika Enriquez.
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Erika Enriquez Jul 20, 2018 04:23 PM 
complete
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Reggie Johnson Jul 20, 2018 11:59 AM 
Task reassigned to UCS Tech.
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Reggie Johnson Jul 20, 2018 11:45 AM 
currently at stand-up desk being imaged
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Megan Thibeault Jul 20, 2018 10:46 AM 
reimage and make into loaner, once reimaged please
put on my desk
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Megan Thibeault Jul 20, 2018 10:45 AM 
Task reassigned to Reggie Johnson.
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Emma Feldman Jul 20, 2018 10:30 AM 
Someone returned a loaner to the psychical plant
after they were done with a project so they just
want someone to come pick it up today.
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