Service Request Ticket - # 68398

Service Request Information

CONTACT Name Gayle, Rian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2018 11:10 AM
Department Disability Access Services Phone 88250
Location Email gayler@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170927[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag BBKFVP2 Description Dell Latitude 5590 Intel Core i7-8650U, 1.9GHz
Serial No. BBKFVP2 Location Disability Services Office Testing laptop PC#2

CPU Intel Core i7-8650U(Quad,8M Cache,1.9GHz,15W,vPro)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:61:2C:20


Wireless NIC 14:4F:8A:43:D2:35

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Feb 18, 2019 03:39 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Nov 20, 2018 01:32 PM 
Task reassigned to Davy Boy McEvilly.
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Erika Enriquez Nov 20, 2018 01:32 PM 
in 008 on inventory counter
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Erika Enriquez Nov 20, 2018 10:07 AM 
delivering to dave
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Erika Enriquez Nov 16, 2018 10:37 AM 
imaging...
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Tricia Flaherty Nov 15, 2018 03:38 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Nov 15, 2018 03:38 PM 
give basic Fac/Staff image with OFfice and turn SR and 
laptops over to Dave McEvilly
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Jacob McMurrin Jul 20, 2018 11:10 AM 
Dell Latitude Intel Core i7 for Rian Gayle located in Disability 
Services APSC 405. W#20170926[Edit Inv]. Located in ITC008.
NOTE: These are two diffrent laptops that have different 
software details.
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