Service Request Ticket

Service Request Information

CONTACT	Name	Gayle, Rian	Date	Jul 20, 2018 11:26 AM
	Department	Disability Access Services	Phone	88250
	Location		Email	gayler@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170928 (opens in a new window)	Bldg/Room	APSC 405
	Service Tag		Description	Apple MacBook Air 13-inch #Z0UV
	Serial No.	FVFWT0Q0J1WV	Location	Disability Services Office Testing laptop
	CPU	Intel Core i7(2.2GHz dual-core , 4MB L3 cache)
	OS	MAC OS X 10.13 (High Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2017006552;
	Wireless NIC	60:30:D4:63:EC:A4
	Bluetooth NIC	60:30:D4:63:EC:A5

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	mcevilld@wou.edu	88507

Entered by	Date	Memo
Dave McEvilly			Email Public
Entered by	Date	Memo
Dave McEvilly	Feb 18, 2019 03:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Erika Enriquez	Nov 21, 2018 08:11 AM	Task reassigned to Davy Boy McEvilly.	Add Attachment
Erika Enriquez	Nov 21, 2018 08:11 AM	all set up and on inventory desk	Add Attachment
Erika Enriquez	Nov 16, 2018 10:37 AM	imaging...	Add Attachment
Tricia Flaherty	Nov 15, 2018 04:24 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Nov 15, 2018 04:24 PM	give basic Fac/Staff image with Office and turn SR and laptops over to Dave McEvilly	Add Attachment
Jacob McMurrin	Jul 20, 2018 11:26 AM	Apple Macbook Air 13-inch for Rian Gayle located in Disabilty Services in room APSC 405. W#20170928 located in ITC008 NOTE: Tricia For software Details	Add Attachment