Service Request Ticket - # 68414

Service Request Information

CONTACT Name Shumake, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 20, 2018 02:33 PM
Department Business Services Phone 88169
Location Email shumakej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141208[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GJ6LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GJ6LV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:69:5F

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jul 26, 2018 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jul 26, 2018 12:01 PM 
done
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Gino Salazar Jul 24, 2018 09:37 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jul 24, 2018 09:36 AM 
Task reassigned to Giovanni Salazar.
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Peter Puettmann Jul 24, 2018 08:52 AM 
moved computers, not all have internet. Nathan is
setting up phones now to make sure i have internet
ports
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Emma Feldman Jul 23, 2018 04:54 PM 
****This is an email****

Hello!
We have the painters done and out of the way. The
computers are ready for you to configure when you
have time, please. :)
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Emma Feldman Jul 23, 2018 08:18 AM 
I have a drawing of the layout she wants in her
office with me at the front desk
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Peter Puettmann Jul 23, 2018 08:08 AM 
actual monitor wou 
numbers: w#20110194[Edit Inv] 
and w#20140991[Edit Inv]
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Megan Thibeault Jul 23, 2018 07:47 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Jul 20, 2018 02:34 PM 
Computer:
#20141208[Edit Inv]

Monitors:
#2011194 & #2014099
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Emma Feldman Jul 20, 2018 02:33 PM 
****This is an email****
The desk will be moved Monday morning at 6:00am so
if you could come after that point and make sure
the computer is set up properly that would be
great! :)
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