Service Request Ticket - # 68430

Service Request Information

CONTACT Name Grouger, Debra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 23, 2018 10:08 AM
Department The Research Institute Phone 88293
Location Email kenyond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170882[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 1T820N2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 1T820N2 Location TRI relinquished - on imaging station

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC 10:65:30:10:52:74


Wireless NIC 10:F0:05:EE:E4:54


Bluetooth NIC 10:F0:05:EE:E4:58

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Jul 23, 2018 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Jul 23, 2018 10:29 AM 
She figured it out
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Gino Salazar Jul 23, 2018 10:25 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Jul 23, 2018 10:08 AM 
Having a lot of issues. Can't connect to her
network drive, internet, and the monitors don't
seem to be displaying anything either. She's not
sure what happened because everything was working
fine on Friday.
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