Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jul 23, 2018 01:07 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140007 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL145733	Location	PDR
	Model	ColorQube 8870	Hostname	psychlab.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.123 Metered pin: 2702	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:53:B2:2B

TECHS	Submitted by	Emma Feldman	Contact	efeldman14@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Jul 23, 2018 02:04 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Jul 23, 2018 02:04 PM	He's good but created a task because the computers in there need to be reimaged or something.	Add Attachment
Gino Salazar	Jul 23, 2018 01:13 PM	Task reassigned to Giovanni Salazar.	Add Attachment
Emma Feldman	Jul 23, 2018 01:08 PM	Located in Todd Hall 317	Add Attachment
Emma Feldman	Jul 23, 2018 01:07 PM	Contact Info: Brett Hammang Called from mobile phone (couldn't find in directory)	Add Attachment Public
Emma Feldman	Jul 23, 2018 01:07 PM	Having trouble printing to Psy Lab printer, he went to check on it and it was in stand by mode and then he started it up but his 4 documents haven't printed or even show up	Add Attachment