Service Request Ticket

Service Request Information

CONTACT	Name	Freeborn, Laura	Date	Jul 26, 2018 08:21 AM
	Department	Campus Public Safety	Phone	88267
	Location		Email	freebornl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20141213 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	GD6LV42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	GD6LV42	Location	PDR
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:DA:63:A9

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Jul 26, 2018 02:21 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Yumin Chen	Jul 26, 2018 02:14 PM	.net framework 4.7	Add Attachment
Yumin Chen	Jul 26, 2018 02:14 PM	Updated .net framework fixed the problem	Add Attachment
Yumin Chen	Jul 26, 2018 02:13 PM	Alertus show error message below	Add Attachment IMG_1916 (1).jpg
Yumin Chen	Jul 26, 2018 11:56 AM	Fixed	Add Attachment
Yumin Chen	Jul 26, 2018 08:35 AM	Task reassigned to Yumin Chen.	Add Attachment
Brighton Bohnenkamp	Jul 26, 2018 08:21 AM	receiving an error every morning (screenshot at SRD)	Add Attachment