Service Request Ticket - # 68501

Service Request Information

CONTACT Name Gayle, Rian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2018 12:13 PM
Department Disability Access Services Phone 88250
Location Email gayler@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170670[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02W25KNHV29 Location Rian Gayle's old laptop; parts pile at UCS

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; NaturalReader v15 Mac Ultimate Value Pack /6 Voices VISA2018007874;

Wireless NIC 8C:85:90:A6:BA:63


Bluetooth NIC 8C:85:90:A9:67:D3

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jul 26, 2018 04:50 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jul 26, 2018 04:50 PM 
Installed.
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Yumin Chen Jul 26, 2018 02:24 PM 
Will be available after 3:15PM 7/26/2018
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Megan Thibeault Jul 26, 2018 02:17 PM 
Task reassigned to Yumin Chen.
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Tricia Flaherty Jul 26, 2018 12:18 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jul 26, 2018 12:18 PM 
NaturalReader text to speech software v15 for MAC and 6 voice packages are 
on on T:\NaturalReader\NaturalReader_v15  for install for 1 computer only.  It is 
to go on MAC laptop W#20170670[Edit Inv] for Rian Gayle in Disability Services 
APSC405
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