Service Request Ticket - # 68532

Service Request Information

CONTACT Name Ittner, Anne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2018 08:36 AM
Department Education & Leadership Phone
Location Email ittnera@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02V4SMGHV29 Location PDR 2023 Giveaway

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC 8C:85:90:27:17:B3


Bluetooth NIC 8C:85:90:29:E1:AA

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jul 30, 2018 01:35 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Erika Enriquez Jul 30, 2018 01:35 PM 
downloaded sophos
 Add Attachment
Erika Enriquez Jul 30, 2018 09:35 AM 
Task reassigned to Erika Enriquez.
 Add Attachment
Brighton Bohnenkamp Jul 30, 2018 08:36 AM 
Thank You! 
My office is RWEC 131.

The ID on the machine is: 20170216[Edit Inv].
Add Attachment
Brighton Bohnenkamp Jul 30, 2018 08:36 AM 
****This is an email****
Hello,
Is there anyway to do this today? (Monday) What 
about around 12:30? How long will it take?
Thanks,
Annie
 Add Attachment