Service Request Ticket - # 68546

Service Request Information

CONTACT Name Camarillo, Earlene   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 30, 2018 01:22 PM
Department Phone 89350
Location Email camarilloe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161159[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. C02TTK9AHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; SPSS for MAC v24 from StudentTech Student Tech Campus license(renews yearly in July); EndNote X9 MAC/WIN license VISA2019009322 JULY2019;

Wireless NIC DC:A9:04:90:60:97


Bluetooth NIC DC:A9:04:84:2C:7B

TECHS Submitted by Robbie Downin Contact rdownin17@wou.edu 88925
Primary Technician Contact rdownin17@wou.edu 88925

Tracking

Entered by Date Memo
Robbie Downin
Email

Public
Entered by Date Memo
Robbie Downin Jul 31, 2018 10:25 AM 
Status changed from (1) Pending to (5) Completed
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Robbie Downin Jul 31, 2018 10:25 AM 
installed with no trouble and updated sophos.
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Robbie Downin Jul 30, 2018 01:22 PM 
"I am available tomorrow between 9 and 10 am or 
1:30 - 2:30pm. I could also be available in the 
morning or early afternoon on Wednesday."
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