Service Request Ticket - # 68563

Service Request Information

CONTACT Name Hearing, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 31, 2018 04:03 PM
Department The Research Institute Phone
Location Email hearingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130614[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag GYB2YY1 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. gyb2yy1 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093413

Wired NIC F0:1F:AF:68:A1:2F


Wireless NIC 0C:8B:FD:EE:09:0D


Bluetooth NIC 0C:8B:FD:EE:09:11

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Aug 07, 2018 08:50 AM 
Status changed from (1) Pending to (5) Completed
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Brighton Bohnenkamp Aug 07, 2018 08:50 AM 
picked up
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Emma Feldman Aug 06, 2018 04:26 PM 
****This is an outgoing email****

Hello Jan,

We just wanted to let you know that your laptop is
updated and ready to be picked up whenever you are
free to stop by the front desk. We are open
8:00-5:00 Monday through Friday.

Thank you!

Emma
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Emma Feldman Aug 02, 2018 02:29 PM 
Left a voicemail on 8/2 informing her it's ready
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Shina Oladiti Aug 01, 2018 04:40 PM 
Sophos installed and working fine. It is at the
front desk.
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Shina Oladiti Jul 31, 2018 04:10 PM 
Task reassigned to Shina Oladiti.
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Emma Feldman Jul 31, 2018 04:03 PM 
Laptop is located in the inbox.
Contact number: 503-838-8328
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