Service Request Ticket

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Aug 01, 2018 10:51 AM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20180015 (opens in a new window)	Bldg/Room	RWEC 129
	Service Tag		Description	Apple 10.5inch iPad Pro Wi-Fi 256GB, Space Gray #MPDY2LL/A
	Serial No.	DMPWM0FWHP50	Location	Andrea Emerson, Professor Education & Leadership
	CPU	A10X Fusion chip 64bit, Embedded M10 coprocessor
	OS	iOS 11	Software
	Wireless NIC	88:AE:07:02:04:CD
	Bluetooth NIC	88:AE:07:02:04:CE

TECHS	Submitted by	Jacob McMurrin	Contact	jmcmurrin17@wou.edu	88761
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Aug 06, 2018 11:10 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Aug 06, 2018 11:10 AM	Delivered.	Add Attachment
Yumin Chen	Aug 06, 2018 08:08 AM	Anytime before 4:30pm today	Add Attachment
Yumin Chen	Aug 06, 2018 08:08 AM	Task reassigned to Yumin Chen.	Add Attachment
Yumin Chen	Aug 02, 2018 09:01 AM	**This is an outgoing email** Hi Darla, I need some additional information regarding service request #68567 Description: NEW EQUIP SETUP: Deliver Apple 10.5inch iPad Pro Wi-Fi 256GB, Space Gray #MPDY2LL/A to RWEC 129 ORDER#10654 What time is good for us to come to deliver? Thanks! Yumin UCS	Add Attachment Public
Yumin Chen	Aug 02, 2018 09:00 AM	Ready to deliver	Add Attachment
Yumin Chen	Aug 02, 2018 08:33 AM	Setup in progress...	Add Attachment
Jacob McMurrin	Aug 01, 2018 10:51 AM	Apple 10.5 inch Ipad Pro for Andrea Emerson located in RWEC129 W#20180015 . Equipment is located in ITC008 Notes for Tech: Get setup with JAMF also getting SWIVL lens with order (VISA2018007873)	Add Attachment