Service Request Ticket - # 68568

Service Request Information

CONTACT Name Burcham, Christyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 01, 2018 11:19 AM
Department Human Resources Phone 89343
Location Email burchamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161083[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTFJNHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:85:DD:47


Bluetooth NIC DC:A9:04:8C:06:AB

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Aug 16, 2018 10:17 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Aug 16, 2018 10:17 AM 
Tech was in room when it started working.
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Erika Enriquez Aug 01, 2018 11:19 AM 
Camera on mac has stopped working, I let her know
it is a known issue. And also informed her that
she would be a high priority when this issue is
able to be resolved. She needs it for deaf
communication reasons.
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