Service Request Ticket

Service Request Information

CONTACT	Name	Mullan, Savanna	Date	Aug 01, 2018 01:47 PM
	Department	Human Resources	Phone	88125
	Location		Email	mullans@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170366 (opens in a new window)	Bldg/Room	AD 308D
	Service Tag		Description	TROY MICR M506dn SecureEx Printer #01-04630-111
	Serial No.	PHBGR68618	Location	Crystal Ayres
	Model	M506dn	Hostname	checksrus.wou.edu
	Notes	SKU 01-04630-111 with SecureEx MICR lock and anlocking Paper tray Print Speed: Up to 45 pages per minute First Page Out: As fast as 5.9 sec from Ready Mode Duty Cycle: 150,000 prints per month Recommended Monthly Print Volume: 2,000 to 7,500 pages Input Capacity: One (1) 100-sheet multipurpose tray \| One (1) 550-sheet paper tray Paper Trays Max: 5 Input Tray Options: 550-sheet locking tray OR 550-sheet tray Warranty: 1 year return to TROY IP:140.211.116.47	Ink/Toner Refill

TECHS	Submitted by	Natalie Plasker	Contact	nplasker15@wou.edu	88925
	Primary Technician		Contact	ychen13@wou.edu	889285

Entered by	Date	Memo
Yumin Chen			Email Public
Entered by	Date	Memo
Yumin Chen	Aug 01, 2018 04:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Yumin Chen	Aug 01, 2018 04:29 PM	Also help moved Terry McGovern's station from AD306 to AD305D CPU W20130522 Mon1 W20080151 Mon2 W20130489 Inventory Updated	Add Attachment
Yumin Chen	Aug 01, 2018 04:27 PM	Printer Inventory Updated	Add Attachment
Yumin Chen	Aug 01, 2018 02:36 PM	Task reassigned to Yumin Chen.	Add Attachment
Megan Thibeault	Aug 01, 2018 01:49 PM	Make sure to update inventory.	Add Attachment
Natalie Plasker	Aug 01, 2018 01:47 PM	**This is an email** Hello! We have two printers we need to move to different locations in our office. 20170366 20150722 Both currently in Admin 306 .. staying in Admin 306 .. being moved to different desks in the same room.	Add Attachment