Service Request Ticket - # 68591

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 02, 2018 10:33 AM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20141214[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GYYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GYYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:FE


TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public

Entered by Date Memo
Gino Salazar Aug 06, 2018 04:03 PM
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 06, 2018 03:33 PM
20141215[Edit Inv] has monitor 20111067[Edit Inv] and 20141214[Edit Inv] has monitor 20101513[Edit Inv]
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Shandelle Plasker Aug 06, 2018 08:16 AM
Task reassigned to Giovanni Salazar.
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Gino Salazar Aug 03, 2018 02:07 PM
Task reassigned to Shandelle Pepper.
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Gino Salazar Aug 03, 2018 02:07 PM
They are imaged!
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Megan Thibeault Aug 03, 2018 07:57 AM
Task reassigned to Giovanni Salazar.
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Shandelle Plasker Aug 02, 2018 10:33 AM
Please re-image 20141214[Edit Inv] and 20141215[Edit Inv].

After they are re-imaged they need to be installed 
in the Business Office conference room.
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