Service Request Ticket - # 68609

Service Request Information

CONTACT Name Harrington, Julia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2018 10:05 AM
Department Creative Arts/Music Phone 88275
Location Email harringtonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170934[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27in iMac Retina5K 3.8GHz quad i5 #MNED2LL/A
Serial No. C02WL2LNJ1GJ Location PDR 2023 Giveaway

CPU Intel Core i5(3.8GHz quad-core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; Adobe FULL MAC CC Suite [SHARED DEVICE] June2019 Order#11274;

Wired NIC 24:F6:77:1A:2C:A2


Wireless NIC 78:7B:8A:D7:74:6E


Bluetooth NIC 24:F6:77:1A:2C:A3

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Feb 21, 2019 02:09 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Sep 28, 2018 04:08 PM 
Need to have a few more pieces of software from olde 
APSC lab iMac to this iMac which will be the new APSC 
iMac.  Also need external drive hooked up for time machine 
backup.
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Erika Enriquez Sep 27, 2018 08:13 AM 
Task reassigned to Tricia Flaherty.
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Erika Enriquez Sep 19, 2018 08:28 AM 
imaged and gave back to tricia
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Megan Thibeault Sep 13, 2018 08:16 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Sep 13, 2018 08:11 AM 
Task reassigned to Giovanni Salazar.
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Tricia Flaherty Sep 12, 2018 01:58 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Sep 12, 2018 01:58 PM 
Please give this station a a base image for student lab use and then return to Tricia as there will 
be a large amount of music software to have loaded on it that has yet to be assigned.  Make sure 
Tricia has admin rights to load additional software
I am communicating with Dirk Freymuth on the Final list of software and will be loading this 
station. 
The station is by the window in the Inventory area ITC008.
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Tricia Flaherty Sep 11, 2018 12:46 PM 
RAM upgraded to Total of 32GB
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