Service Request Ticket - # 68613

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2018 01:02 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120895[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. CJ68FX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0089716 downgraded to Office Pro Plus 2010, Adobe InDesign CS6 (v.8) License from P0093384, Adobe Acrobat Pro XI(v.11) from P0094776

Wired NIC B8:CA:3A:73:40:07

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 07, 2018 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 07, 2018 11:22 AM 
Re-imaged prepped and returned back to Dawn.
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Shina Oladiti Aug 03, 2018 02:33 PM 
Brought back the machine, it is sitting on the
standup desk
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Shina Oladiti Aug 03, 2018 02:08 PM 
Task reassigned to Shina Oladiti.
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Emma Feldman Aug 03, 2018 01:02 PM 
Hello,

Could you pick up a desktop computer from my
office TH103 this afternoon and re-image it?
#20120895[Edit Inv].  The PC hasn't been used for several
months.  I'd like to reassign it after it's been
reimaged.  I have a meeting until about 1:30 but
should be here after that.

Thank you.
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