Service Request Ticket - # 68616

Service Request Information

CONTACT Name Westervelt-Parker, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2018 03:22 PM
Department Registrar’s Office Phone 88189
Location Email westerveltparkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150253[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5SG2462 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 5SG2462 Location PDR

CPU Intel Core i5-5300U(Dual Core, 2.3GHz, 3M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2015004715; PL/SQL Developer v12 VISA2017007618(has annual renewal OCT);

Wired NIC F8:CA:B8:4B:D3:E0


Wireless NIC DC:53:60:6E:D9:1C


Bluetooth NIC DC:53:60:6E:D9:20

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 06, 2018 09:20 AM 
Status changed from (2) Scheduled to (5) Completed
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Shina Oladiti Aug 06, 2018 09:20 AM 
Done!
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Shina Oladiti Aug 03, 2018 04:34 PM 
Task reassigned to Shina Oladiti.
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Shina Oladiti Aug 03, 2018 04:09 PM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Aug 03, 2018 04:08 PM 
****This is an email****
Actually, can we do it on Monday? Susan isn't able
to take a break from what.
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Shina Oladiti Aug 03, 2018 03:38 PM 
****This is an outgoing email****
Hi Kara,

I need some additional information regarding
service request #68616

Description: Install PL/SQL Developer v12  for
Susan Hays on W#20150253[Edit Inv] for Kara in Reg Office
Admin106 (order10581)

I would like to know when it is more convenient
for you to have us come in for the software
installation.

Please, get back to us with date and time. 

~ Shina
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Public
Tricia Flaherty Aug 03, 2018 03:22 PM 
please update T Drive file with date and tech who installed
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Tricia Flaherty Aug 03, 2018 03:22 PM 
installer is in Product:T:\PL-SQL 
Developer\PLSQLDev12.0.5
To register PL/SQL Developer, enter the product code, 
serial number, 
and password when prompted, or use the Register menu 
item from the 
Help menu. 
LICENSE INFO is in T:\PL-SQL Developer\2017 
License.txt
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