Service Request Ticket - # 68619

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 03, 2018 03:52 PM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160995[Edit Inv] (opens in a new window) Bldg/Room NS 021C
Service Tag 158ZKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 158ZKH2 Location Bryan Dutton

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:1A:9F

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 23, 2018 09:29 AM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Aug 23, 2018 09:29 AM 
He's set up and good to go
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Gino Salazar Aug 23, 2018 09:28 AM 
Brought back monitor 20090763[Edit Inv]
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Megan Thibeault Aug 23, 2018 07:36 AM 
Task reassigned to Giovanni Salazar.
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Megan Thibeault Aug 21, 2018 07:53 AM 
Status changed from (1) Pending to (2) Scheduled
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Shina Oladiti Aug 16, 2018 08:08 AM 
****This is an email****
Hi Shina,

Thanks for your message.  If possible, I'd like to
schedule delivery of both machines for the morning
of Thursday, August 23rd.

Please let me know if that's possible.

Thank you --- Bryan
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Shina Oladiti Aug 15, 2018 08:23 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Aug 15, 2018 08:19 AM 
Sent email for availability
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Shina Oladiti Aug 15, 2018 08:18 AM 
*********************
Update in AD
*********************
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Shina Oladiti Aug 15, 2018 08:18 AM 
Prepped and ready for delivery. It is back on the
inventory counter.
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Shina Oladiti Aug 07, 2018 02:20 PM 
Imaging......
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Tricia Flaherty Aug 06, 2018 12:34 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Aug 06, 2018 12:34 PM 
PLEASE SCHEDULE THIS WITH DUTTON FOR WEEK OF 
AUGUST 20 as he wants to be present for setup and 
Delivery and specified that week.
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Jacob McMurrin Aug 03, 2018 03:52 PM 
GFA SETUP: Deliver Dell OptiPlex desktop W#20160995[Edit Inv] 
replacing W#20130741[Edit Inv] to Education 123 for Bryan Dutton 
He wants setup to happen with him in Office and is wanting 
that to be the Week of August 20th,  Please schedule that 
with him via email.
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