Service Request Ticket - # 68626

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 08:36 AM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130885[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43F9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43F9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:94:1E

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 06, 2018 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 06, 2018 10:04 AM 
Done!
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Megan Thibeault Aug 06, 2018 09:38 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Aug 06, 2018 08:36 AM 
She wants the program uninstalled from her
computer because it's messing with some of the
other applications she uses daily
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