Service Request Ticket - # 68627

Service Request Information

CONTACT Name Dixit, Samhita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 08:42 AM
Department Admissions Office Phone
Location Email dixits@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130375[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4620DT Printer
Serial No. XLV380646 Location PDR 2023 Giveaway

Model 4620/DT Hostname buffy.wou.edu
Notes **NOT A STUDENT TECH PRINTER** 65PPM, 1200dpi x 1200dpi (B&W) 1100sheet(s) Capacity / Legal (8.5 in x 14 in), 3 TRAYS(1)MP&(2)500 sheet, RJ-45, USB Type A, USB Type B / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.64.3 Ink/Toner Refill high capacity 106R01535 or standard capacity 106R01533

Wired NIC 00:00:AA:D8:68:B7

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Aug 06, 2018 09:58 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Aug 06, 2018 09:58 AM 
AD-Buffy was not working. Fixed by Shandelle finest work.
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Megan Thibeault Aug 06, 2018 08:55 AM 
Task reassigned to Yumin Chen.
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Megan Thibeault Aug 06, 2018 08:54 AM 
Task reassigned to Shina Oladiti.
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Megan Thibeault Aug 06, 2018 08:54 AM 
Task reassigned to Giovanni Salazar.
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Emma Feldman Aug 06, 2018 08:42 AM 
Trying to print documents and it's not
working/responding. She wasn't able to tell me any
specifics or messages she was receiving but said
that others in the office have tried to print to
it as well and it's still not working
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