Service Request Ticket - # 68630

Service Request Information

CONTACT Name Harris, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 09:33 AM
Department Health & Exercise Science Phone 88516
Location Email harrisb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100071[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233PDNM Location PDR 2023 Giveaway

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2C:05:73


Wireless NIC D8:30:62:64:F8:9C


Bluetooth NIC D8:A2:5E:89:60:3F

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Aug 06, 2018 02:29 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Aug 06, 2018 02:29 PM 
Drive mapped.
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Erika Enriquez Aug 06, 2018 12:44 PM 
Task reassigned to Yumin Chen.
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Gino Salazar Aug 06, 2018 10:06 AM 
Task reassigned to Erika Enriquez.
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Emma Feldman Aug 06, 2018 09:33 AM 
He is trying to access the athletics drive and is
unable to. Said it worked fine in the past, not
sure if it's because his computer is old. He
wasn't able to say for sure what exact drive but
he's pretty sure its the general athletics one.

He said he should be in HWC 130 all day, might be
in a meeting but it is in the same general area
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