Service Request Ticket - # 68634

Service Request Information

CONTACT Name Nabity, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 11:05 AM
Department Natural Science Division Phone 88916
Location Email nabitym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180004[Edit Inv] (opens in a new window) Bldg/Room MNB 124
Service Tag B9ZYWN2 Description Dell 13 3380 No-Touch Chromebook
Serial No. B9ZYWN2 Location Matthew Nabity- replaced with 20240411

CPU Intel Celeron C3855 Processor


OS Chrome OS Software NO Chrome OS management license;

Wireless NIC 38:DE:AD:C4:2C:46

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Sep 11, 2018 03:59 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Gino Salazar Sep 11, 2018 03:59 PM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Sep 05, 2018 09:15 AM 
picked up
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Megan Thibeault Aug 21, 2018 09:35 AM 
****This is an outgoing email****
Hi Matthew,

I need some additional information regarding
service request #68634

Description: NEW EQUIP SETUP: Deliver Dell 
Chromebook to MNB 124 ORDER#10589

We were wondering when a good time for a tech to
come by and deliver your new Chromebook to you. 

Thanks,
Megan
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Megan Thibeault Aug 08, 2018 08:01 AM 
Task reassigned to UCS Tech.
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Megan Thibeault Aug 08, 2018 08:01 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Megan Thibeault Aug 08, 2018 08:01 AM 
****This is an outgoing email****
Hi Matthew,

We were just following up with you regarding a
service request that we have for you.  (#68634)

Description: NEW EQUIP SETUP: Deliver Dell 
Chromebook to MNB 124 ORDER#10589

We were wondering when a good time for a tech to
come by and deliver your new Chromebook to you. 

Thanks,
Megan Eichler
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Jacob McMurrin Aug 06, 2018 11:05 AM 
NEW EQUIP SETUP: A dell chromebook needs to be set up 
and delivered to Matthew Nabity in MNB 124. The 
W#2018004 . The laptop is on the counter in ITC 008. 
Notes: No chromebook OS license as he will be loading with 
Linux for research project.
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