Service Request Ticket - # 68635

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 11:16 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160114[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000666 Location PDR

Model ColorQube 8880 Hostname rwec-204.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: TBA Metered Code:2010 RMA'd unit 8/15/17 T4B008255 IP:140.211.184.28 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:FA:9F

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 06, 2018 04:23 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 06, 2018 04:23 PM 
Restarted the printer and Shandelle cleared the
printer queue as there are a lot of jobs on there.
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Shina Oladiti Aug 06, 2018 12:21 PM 
Task reassigned to Shina Oladiti.
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Emma Feldman Aug 06, 2018 11:16 AM 
She is trying to print documents but it is not
responding. Says it's sending but doesn't actually
print. She says this is common in that room. Her
name is Paula Waldron, couldn't find her in
directory.
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