Service Request Ticket - # 68636

Service Request Information

CONTACT Name Kizer, Miles   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 11:30 AM
Department Athletics Phone 88448
Location Email mkizer10@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100606[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2HF4BP1 Description Dell OptiPlex 960 SFF, 3.16GHz, 6M, 1333MHz FSB
Serial No. 2HF4BP1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 from P0078666 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:D0:7C:9A

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 06, 2018 01:03 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 06, 2018 01:03 PM 
Done!
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Shina Oladiti Aug 06, 2018 12:22 PM 
Task reassigned to Shina Oladiti.
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Emma Feldman Aug 06, 2018 11:30 AM 
He has been gone for awhile, tried to log in and
this popped up "secutity database on the server
does not have a computer account for this
workstation trust relationship" log in then it
pops up and directs him back to same message. Cant
do anything
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