Service Request Ticket - # 68640

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 01:31 PM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101294[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 2B11JQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080720 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:9E:C7:44

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 07, 2018 11:29 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 07, 2018 11:29 AM 
done and updated inventory
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Peter Puettmann Aug 07, 2018 08:06 AM 
Task reassigned to Peter Puettmann.
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Emma Feldman Aug 06, 2018 01:31 PM 
****This is an email****

Hello, 

I would like to upgrade a computer, 20101294[Edit Inv] in
TH249 with 2011077, also in TH249.

2011077 was wiped 1/29/18 and hasn't been used since. 

Please contact Andrea Fewx 8-8615 when you are
ready to do this, as the room is locked when she
is not there. 

Please dispose of 20101294[Edit Inv] and let me know when
it's been done. 

Thank you,
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