Service Request Ticket - # 68641

Service Request Information

CONTACT Name Harman, Lizzy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 06, 2018 01:52 PM
Department Student Success & Advising Office Phone 88057
Location Email harmanl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171047[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSTBRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSTBRP2 Location Loaner shelf (updated 6/14/22)

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:26:FE

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Tricia Flaherty Aug 06, 2018 05:37 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Aug 06, 2018 05:37 PM 
DUPLICATE to SR68642 CLOSING THIS TASK
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Tricia Flaherty Aug 06, 2018 05:35 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Aug 06, 2018 05:34 PM 
Computer should be W#20171047[Edit Inv] not 1046
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Jacob McMurrin Aug 06, 2018 01:52 PM 
GFA SETUP: Dell optiplex Desktop W#20171046[Edit Inv] replacing W#20130532[Edit Inv] 
and monitor W#20171156[Edit Inv] replacing W#20091065[Edit Inv] to Tiffany Weights in 
SAC125. 

NOTES: station that was director’s is currently in SAC124, we will be 
replacing it but new station will go to SAC125 **NEED TO BE SETUP 
BEFORE WEDNESDAY
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