Service Request Ticket - # 68650

Service Request Information

CONTACT Name Stone, Alan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2018 08:33 AM
Department Business Services/Printshop Phone 88843
Location Email stoneal@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140489[Edit Inv] (opens in a new window) Bldg/Room WEL 172
Service Tag 8KKBB42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 8KKBB42 Location Alan Stone, Printshop Print Tech station

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFERRED from W#20101379 dobe Acrobat Pro 10 WIN license from P0083034, Adobe Design Standard CS6 WIN from P0085592; Adobe CC 20** SERIALIZED DESKTOP order11038 SR70970;

Wired NIC 98:90:96:BF:13:4A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Aug 07, 2018 11:12 AM 
Status changed from (2) Scheduled to (5) Completed
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Erika Enriquez Aug 07, 2018 09:02 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Aug 07, 2018 08:33 AM 
Computer keeps automatically installing acrobat 
cloud
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