Service Request Ticket - # 68654

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2018 09:24 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121252[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KNHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KNHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010, Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop APR2016; TRANSFER TO NEW CPU W#20161004- Wasp InventoryControl RF Professional Software VISA2017007754 SR68654;

Wired NIC B8:CA:3A:8E:4B:85

TECHS Submitted by Jacob McMurrin Contact jmcmurrin17@wou.edu 88761
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 07, 2018 01:01 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Aug 07, 2018 01:01 PM 
She is all set up and good to go!
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Erika Enriquez Aug 07, 2018 11:12 AM 
Task reassigned to Giovanni Salazar.
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Jacob McMurrin Aug 07, 2018 10:12 AM 
Software is in ITC 008 shelf
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Jacob McMurrin Aug 07, 2018 09:24 AM 
Software Installation: Wasp Inventory Contorl RF Professional Software Only 
for Heather to Devolder 210. W#20171332[Edit Inv] .
Software Recorded on T:\WASP\InventoryControl_v7_3     
Notes: Install Barcode Scanner and inventory software on her workstation 
W#20121252[Edit Inv] deliver and setup barcode scanner for use with the same 
station if needed.
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