Service Request Ticket - # 68671

Service Request Information

CONTACT Name Danskey, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2018 08:17 AM
Department Human Resources Phone
Location Email danskeyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9RN6JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN6JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2015004715; Transferred from W#20101459 DEC2016 Adobe Acrobat Pro XI(v.11) from P0093895 SR62194

Wired NIC 18:66:DA:14:1A:A3

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 08, 2018 09:34 AM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Gino Salazar Aug 08, 2018 09:34 AM 
Added printer
 Add Attachment
Gino Salazar Aug 08, 2018 09:01 AM 
Task reassigned to Giovanni Salazar.
 Add Attachment
Brighton Bohnenkamp Aug 08, 2018 08:42 AM 
located in HR (admin building)
 Add Attachment
Brighton Bohnenkamp Aug 08, 2018 08:17 AM 
Needs help adding honey bucket to her list of 
printers, it is not showing up
 Add Attachment