Service Request Ticket - # 68677

Service Request Information

CONTACT Name Blasco, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2018 11:53 AM
Department The Research Institute Phone 88783
Location Email blascop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130090[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 1PYY7Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091379 downgraded to Office Pro Plus 2010; Share of LICENSE with Laptop: SPSS Statistics Prem Faculty PAck Term license from P0097050(includes Spss Statisics Prem AuthUser,SamplePowers,VisualizationDesginer, and AMOS AuthUser); Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016(shared with laptop W#20140329)

Wired NIC B8:CA:3A:A2:45:16

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Aug 08, 2018 12:23 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Aug 08, 2018 12:22 PM 
She's good to go
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Megan Thibeault Aug 08, 2018 11:56 AM 
Task reassigned to Giovanni Salazar.
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Brighton Bohnenkamp Aug 08, 2018 11:53 AM 
Needs help adding a video to a power point, she is 
getting an error
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