Service Request Ticket - # 68711

Service Request Information

CONTACT Name Clark, Adry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 13, 2018 11:01 AM
Department Service Learning & Career Development Phone 88648
Location Email clarka@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100746[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Officejet Pro 8000 Printer #CB092A#B1H
Serial No. CN11A3Q2R80514 Location PDR

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC D4:85:64:7E:C8:B9

TECHS Submitted by Emma Feldman Contact efeldman14@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Aug 13, 2018 11:44 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Aug 13, 2018 11:44 AM 
Network cable was not connected. and it seems like
it was connected locally.
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Shina Oladiti Aug 13, 2018 11:09 AM 
Task reassigned to Shina Oladiti.
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Emma Feldman Aug 13, 2018 11:01 AM 
Having issues printing, says it needs
troubleshooting and is giving her error messages.
She tried turning off and on.
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